Terms & Conditions

Seller – General terms & conditions
Buyer – General payment terms & conditions
Privacy Notice

Cookie Policy

We sometimes place small data files, called cookies, or other tracking technologies on your browser. A cookie is a small text file that a website saves on your computer or mobile device when you visit a website. Biller uses both session and persistent cookies. Session cookies are cookies that disappear from your computer or browser when you log out of your account or close your browser. Persistent cookies are stored even after you’ve closed the page.
Keep reading to find out what those services are, how we use them, and what choices you can make about them. Most cookies can be blocked or removed from your browser at any time by following the relevant procedure specific to your browser. For example, they may contain an option to clear your browsing history or to browse incognito or in private mode.
Please note that when you block cookies on this site, the site may not function as designed. For example, you will be unable to log in where appropriate or to retain any user preferences, so information may appear in the wrong locale or be unavailable.

The cookies we “use”

Necessary cookies
If you use our platform or our website, there are required/necessary cookies. They make it possible to authenticate users, prevent fraudulent use of login credentials, protect account information from unauthorized access, enable you to send contact forms, subscribe to our newsletter, and watch YouTube and Vimeo videos. You can not access our platform or our website without accepting these cookies.

Statistics cookies
Statistic cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously.

Google Analytics/Google Tag Manager
We use Google Analytics to gain insights into our website traffic and marketing effectiveness. With Google Analytics we track information such as the pages that are visited, for how long, what browser is used, and from which pages users exit. This will give us a better understanding of how our website is used. It also serves as guidance to improve our website and its specific pages.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), behaviour on the website (e.g. mouse movement, location, and clicks), key presses, pages visited, device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. These are analytical cookies and the information collected will be stored for 365 days. We will only process this information if you consent to do so. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”

Marketing cookies

We use third-party providers to connect with Users who have already shown interest in our services (by visiting our website before) and new users when they search for terms related to our products and services. Biller sometimes uses cookies placed by its third-party service providers to track the performance of our advertisements. For example, these cookies remember which browsers have visited our site. The data we send to our third parties does not include information that personally identifies you, but it might be re-associated with information that identifies you specifically after Biller receives it. To learn more about and how you can opt-out of targeting and advertising cookies, you can visit this link if you are in the US or this link if you are in the European Union.

The targeting & advertising cookies we use are:

Facebook
You’ll know them from, well, Facebook (and Instagram). With their pixel, we can retarget you with ads on their channels (mainly Facebook & Instagram)

LinkedIn
We use the LinkedIn Insights Pixel so that we can retarget you with ads while you are on their website.

Google Ads Conversion
We fortify our advertising efforts by using Google AdWords remarketing tag (advertising cookies). The information it collects is restricted to the pages you have visited on our domain. For more information on opting out of Google advertising tracking technologies, click here. You can opt-out from Google Ads here.